Help & setup guide
Everything you need to set up your store, get paid, and sell on OshiCart.
How an OshiCart order moves from store link to WhatsApp update.
A customer can browse a real store, choose products, select pickup or delivery, and get automatic WhatsApp updates while the merchant manages the order.
Octovia Nexus Home & Lifestyle
Customer adds a product from the store link
Total
N$337.32
Product
Coffee set
Delivery
Yango buyer-paid
VAT
Shown on invoice
Real order flow
Customer opens your store link
They browse products with prices, stock, variants, and store payment options.
Checkout calculates the order
Subtotal, VAT, delivery choice, buyer-paid courier, and invoice total are shown before order submission.
Merchant updates the order
Move the order from pending to confirmed, ready, and completed from the dashboard.
WhatsApp updates go out automatically
The customer receives status messages without the merchant typing the same replies again.
WhatsApp preview
Automated responses customers understand
Order #104 received from Octovia Nexus Home & Lifestyle. Total: N$337.32. Track your order from the link below.
Your order has been confirmed. We will update you when it is ready for pickup or courier collection.
Order #104 is ready. Please use your selected delivery or collection option.
01
Create your store
Add your logo, products, prices, payment options, and delivery rules from your phone.
02
Share one link
Post your OshiCart link on WhatsApp Status, Facebook, Instagram, TikTok, or a printed QR code.
03
Customers order themselves
They browse, add to cart, choose delivery or pickup, and submit a clean order.
04
Get paid locally
Accept EFT, PayToday, Pay2Cell, eWallet, MTC Maris, or cash on delivery with zero OshiCart commission.
FAQ
Clear answers for serious sellers.
Is OshiCart only for shops?+
No. It works for shops, vendors, food sellers, salons, services, farms, home businesses, and anyone selling through WhatsApp or social media.
Do you charge commission on sales?+
No. OshiCart does not take a percentage of your orders. Customers pay you directly through the payment methods you enable.
Which payment methods can I offer?+
EFT, PayToday, FNB Pay2Cell, eWallet, MTC Maris, and Cash on Delivery can be presented to customers depending on your store settings.
Do customers need to install an app?+
No. Customers open your store link in the browser, place an order, and can continue the conversation on WhatsApp.
Can I market my store on Facebook, Instagram, and TikTok?+
Yes. Your OshiCart link can be shared in bios, posts, stories, reels, WhatsApp Status, printed flyers, and QR codes.